PURPOSE OF THIS NOTICE

This notice outlines how we collect, store, and handle your personal data in compliance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and any related legislation in the UK (‘Data Protection Legislation’). Please read this carefully to understand our practices regarding your personal data.

2. ABOUT US

Trust Tax Pro Ltd (“we”, “us”, “our” and “ours”) specialistres in Tax Rebates in the UK. We are a trading name of Career Assist Ltd registered in England and Wales with Company Number 15805306.

For the purposes of the Data Protection Legislation and this notice, we are the ‘data controller’. We have appointed a Data Protection Officer responsible for handling inquiries related to this privacy notice and our data practices. Please see Section 16 (Contact Us) for contact details.

3. HOW WE MAY COLLECT YOUR PERSONAL DATA

We collect personal data when you:

  • Register a claim with us
  • Engage us to provide services
  • Contact us via email, telephone, post, or social media
  • From third parties and public resources (e.g., your employer or HMRC)

4. THE KIND OF INFORMATION WE HOLD ABOUT YOU

We may hold the following information:

  • Personal details (name, address, contact details, National Insurance number, employment information)
  • Interaction history regarding our services
  • Information from research, surveys, and marketing activities
  • Information from third-party sources, such as publicly available information or information from your employer or HMRC

5. HOW WE USE PERSONAL DATA

We never sell or rent your data to third parties. We process your personal data for contract performance, legal obligations, and our legitimate interests, provided these do not override your own rights and interests.

We may also process your personal data with your explicit consent for specific, additional purposes.

6. SITUATIONS IN WHICH WE WILL USE YOUR PERSONAL DATA

We may use your data to:

  • Carry out contractual obligations
  • Provide information on services and activities that might interest you
  • Gather your opinions on our services
  • Notify you of changes in our services

We may also anonymize or pseudonymize data so that it can no longer be linked to you.

7. DATA RETENTION

We retain personal data as long as necessary for the purpose for which it was collected, taking into consideration our service requirements, legal obligations, and other factors.

8. CHANGE OF PURPOSE

We will notify you if we need to use your personal data for a new purpose, providing the legal basis for doing so.

9. DATA SHARING

We share personal data with third parties as required by law or where necessary for our legitimate interests. All third-party service providers are required to protect your data.

We may share your data with HMRC to carry out our obligations and may also share your data in the context of a possible sale or restructuring of the business.

10. TRANSFERRING PERSONAL DATA OUTSIDE THE EEA

Currently, we do not transfer personal data outside of the EEA.

11. DATA SECURITY

We have security measures in place to prevent accidental loss, unauthorized access, or disclosure of your personal data.

12. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

You have various rights under Data Protection Legislation, including the right to access, correct, and erase your personal data, as well as the right to object to certain types of processing.

13. RIGHT TO WITHDRAW CONSENT

You can withdraw your consent at any time where consent was the basis for processing your data.

14. COOKIES

Our website uses cookies to enhance user experience and analyze website traffic. Please consult our Cookie consent page for details.

15. CHANGES TO THIS NOTICE

Any changes will be updated on our website atwww.trusttaxpro.co.uk

16. CONTACT US

For inquiries about this privacy notice or how we handle your personal data, please email our Data Protection Point of Contact atnfo@trusttaxpro.co.uk